Refund and Return Policy

Kringle’s Christmas Shoppe features two types of products, and each has a different return policy as described below. Please review the section that applies to your order.

Affiliate Products (sold on Amazon)

Most items featured in our shop are affiliate links to products sold on Amazon.com. When you click “Buy on Amazon,” you leave our site and complete your purchase directly on Amazon. Kringle’s Christmas Shoppe does not process payment, ship these items, or handle returns for them.

All returns, refunds, and exchanges for these products are handled entirely by Amazon and are subject to Amazon’s own return policy. To start a return or check eligibility, please visit Amazon’s Returns Center or contact Amazon Customer Service directly using the order number from your Amazon confirmation email.

Print-on-Demand Products

Select items in our shop are custom, made-to-order print-on-demand products, produced specifically for each order after it is placed. Because these items are made just for you, we are unable to accept returns or exchanges for reasons such as a change of mind, ordering the wrong size, or buyer’s remorse, and all print-on-demand sales are final.

We do stand behind the quality of our print-on-demand products. If your item arrives damaged, defective, or misprinted, please contact us within 14 days of delivery with your order number and photos of the issue, and we will arrange a replacement or refund at no cost to you.

Questions About an Order

If you have any questions about an order or this policy, please contact us at support@kringleschristmas.com and we will be glad to help.

Last updated: July 25, 2026